If this fails, you'll need to report your fault. An Ethernet cable – The. If the TV box feels hot, let it cool down completely, and remove anything that’s placed on top of the. 7 Link Light. I've a flashing green light on my hub, no broadband or phone. If it’s a tivo box then providing you have broadband with VM it will be swapped out free of charge for a V6 box. Claimed Pod (by another account) PULSE. Disconnect all ethernet cables from the Hub. . 1. Contact Virgin Media support. Regards WahidOFF Ignore all cloud-related states (no blinking, pulsing,. #6. Firstly the Internet was dropping out. There is no one to answer the phone at - 5253536. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. Virgin Media Ireland provides answers to all your broadband questions here. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). Stopped working about 11pm and hasn't worked since. Best try getting it activated again, sometimes it does not work first time. Wait for about five minutes to check if the broadband light changes from red to green. I tried severa reboots and hard resets with no luck. This light lets you know that the router is able to access the world wide web. I've a flashing green light on my hub, no broadband or phone. Chatter and natter. If the power light is yellow, you should leave the modem on and give it time to upgrade. on 18-09-2023 15:45. Green . Joining in. Hi . Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is. Blinking typically denotes that there is active communication from the router to internet resources. No matter what I do the original pod won’t connect to the hub wirelessly. 0, next to where you connect the power cable is a small power switch. Flashing Green: Attempting broadband connection (DSL attempting sync). I’m not having any issues I was just wondering why the light is now flashing red (it’s the RX light that’s flashing red in the picture). Dear Reece firstly an opology. Section 1: Virgin Media Hub 3 Lights. It normally is not a hub problem, but a VM cable/cab/network problem. 5. Rebooted several times, and waited for hours to download the update. Hub3 has constant green WiFi light but flashing green light at the bottom. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. Flashing Green: The USB device is active. If it’s flashing green, it’s starting up. Intelligent WiFi technology is what makes our Hub 3, 4 and 5 so fast and reliable. on 31-10-2022 17:07. Thank you. To fix. TFTP/recovery blink (issue with bootloader) RAPID BLINK LOOP. Joining in. Since upgrading to 360 on both of my V6 boxes, the box I use most (in the lounge) seems to lose its power light after a period of time left on standby (like you go out for the day or overnight). I would suggest you call Virgin, 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault. 2 Internet Light. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free &. This should give it enough time to rest and cool in the case of overheating. It really astounds how virgin can get away with using such poor equipment. VM BB TV Landline. 1 Power Light. No Ethernet connectivity or modem is off. Then, wait for 5-10 minutes for the Hub to start up. 2. Solid red: There’s an issue with the Hub 5. All 3 lights on my virgin super-hub are green and flashing very quickly. HUB 4 broken. After the update is complete, you need to restart the device and then connect your device. Virgin Mobile is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. Have rebooted a couple of. If it's in modem mode then that's normal. The internet test light might be able to tell you a few things. The only way it works now is to connect it via Ethernet cable. Besides red lights, broadband also displays green lights. Hi my virgin wifi box is flashing green (base light) this means there is no internet connection right? I have checked all cables and - 508396714-04-2023 15:38 - edited 14-04-2023 15:41. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. Bell wireless router power light flashing green. Any attempt to reset or hard reset it have failed and. why? Why does my at&t uverse modem broadband light keep blinking red? Broadband light flashing red on at t modem 3800hgv b. I have tried the WiFi troubleshooting and still nothing. 5. This light helps you identify the pairing process with other devices on your Wi-Fi network. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. If the light is red, it means there is an issue with your internet connection. The service status in our area shows no issues. what is up with that? I need help connecting my wireless belkin g router to the modem correctly. In order to have this rectified, we'd need to. Hi Rob. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. 3. Plug each one into a mains socket and switch on. I have checked all the cables again, unplugged and reconnected them, and tried the reset button with no results. Away from large bodies of water (e. V6 box issues in Virgin TV V6 02-08-2023; TV Box on the blink in Virgin TV V6 07-07-2023; Lights on V6 in Virgin TV V6 30-06-2023; Top. Event Type Code: 5; Chan ID: 33; DSID:. Flickering green: Data traffic is passing to or from a device using a wireless connection. you need an engineer to sort it from virgin. see this. Blue light: The blue light indicates that the concentrator is activated. Suddenly this morning we have a green flashing light with no internet. Community Experts online right now. Stay safe online. Text from Virgin confirms my "kit has been activated". The box is a safety isolator. The top wifi light is solid green, the internet connection - 5396739. My signal light is lit green, under is 2 flashing green arrows and the bottom is a green light not sky blue what's wrong I can't connect to - 5287734. The light will then turn off automatically when the router is ready to use. But in most cases, a green light will mean something else depending on which light is green. Options. Broadband 1: Solid green: The gateway is connected to our network. the modem light blinks green and the globe blinks an orange. Follow these steps to reboot a Virgin TV box: Turn the TV box’s power off at the wall socket. Try restarting it, and if the problem persists, contact Virgin Media support. My advice for anyone with the pod problem would be to arrange a technician to call. Check for a known local fault on 0800 561 0061 - it is an automated service. The post code check via the website stated there was a minor issue in the area on a number of occasions. It has it for about 30 minutes and then turns solid white but no devices can connect to it. Hi. The solid red light means there is an issue with the box and you need to contact Virgin Telco for help. Avonline installed all the external wiring about a week before but the 2 white boxes inside my house were installed by virgin media. I use an NTL TV socket for broadband. Internet Light This flashes during set up, and then stays green. It was a black screen with the info that the channels were updating etc. The TiVo box looks a little different with a few more lights and buttons positioned in a long row all along the front. Please - 5425686. How ever internet access continued. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. Disconnect all ethernet cables from the Hub. This could mean that you have a bad connection in your home. Options. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. - 5258622. After that it starts the process over again and reverts back to the green. It is important to check out our full article on Virgin Media router lights if you are experiencing problems with white lights, where you notice that the light is white, or if you are experiencing flashing power lights other than having your router flashing green. 1 Power Light. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. 13 minutes ago. A red light means an issue with your connections even though the Hub is on. Forum Member. If it has. Wait 5-10 minutes for the Hub to reboot itself. Green: A set-top box or other device is connected to the coaxial port. No Results. Off: WPS is not in use. Reboot the broadband Hub. This process can start again if there’s lots of interference. We’ve done restarts and resets but nothings worked. Virgin Media Community; Broadband; Networking and WiFi; Wifi - light constantly flashing, no conneciton; Options. If it’s flashing green, it’s starting up. . 1 ACCEPTED SOLUTION. [Deleted User] Posts: 256. Any attempt to reset or hard reset it have failed and. Welcome to our ultimate guide on the Virgin Media Hub 5 lights. Hub3 flashing green lights. Solid Green: Good broadband connection (good DSL sync or Gigabit Ethernet). Red: There’s an issue with the Hub 3. and tells you of more local issues down to street cab/ postcode. The do's and don'ts. Internet Light. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. Updates Are. Claim up to three (if needed) with our WiFi guarantee. 5x red flashing light. The light on the remote should flash green twice. Can anyone provide a solution (other than calling out an engineer for now). Broadband 1, 2: Off: The device is not powered. If the light is solid, it usually tells you that the connection is stable. on 16-10-2022 12:27. Worried about online fraud and security or received a notification from us of an issue? Find support in the Security & Fraud Hub. on 07-01-2023 13:02. on 09-09-2022 21:47. 02-02-2023 02:25 - edited 02-02-2023 02:25. Green flashing is a firmware update in progress. com A flashing green color means the device is downloading a software update. Solid Red & Green = Hub failed to start correctly. on 04-06-2023 14:48. There's no official status of an orange light on the Hub 3. Said we needed some kind of fix to keep blinking green light/disconnect from internet from happening. Take care, Nat. b. Some gateway models sync faster than others, example is the 210 will sync much faster than a 5268. It may be stuck in an update loop. Your router or modem/router has a Wi-Fi light, which may be labeled “Wi-Fi,” “Wireless,” or “WLAN. I use an NTL TV socket for broadband. Avonline installed all the external wiring about a week before but the 2 white boxes inside my house were installed by virgin media. Home PNA: Not used. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. MY virgin 360 TV box stopped working had a red light on it then orange and wouldn't go beyond welcome page tried all suggestions and none worked THEN I changed the batteries in the remote control and it worked straight away thought I'd post this to see if it helped anyone out who has the same problem. Questions about the battery back-up unit > 2. The broadband light is next up on your device. Have checked all the cables to the router, as well as the external cables outside my house. On Virgin Media website says if i remember correctly, that its a phone line issue, that might not be plug in. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. Subscribe to RSS Feed; Mark Topic as New;. The box has a flashing red light which wasn’t there when it was installed (it was green). Any help is wecome. It's also an indication that the Hub is receiving a good signal from the Virgin network. What lights should be on Virgin Media Hub? When you connect your Hub to the network, the internet light will be off. 19-05-2021 10:33 - edited 19-05-2021 10:35. My box says NTL. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. this problem usually occurs after a fresh installation with virgin when you get all three (broadband, phone and tv) installed. As a result I don't have WiFi. Solid green: The Hub 3 is powered on and working correctly. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. However nothing is connecting to the hub and we have no internet at all. This guide will help you get the most out of your Virgin. Follow the steps below: Step 1. Solid green: The Hub 3 is powered on and working correctly. Got home from work and the hub is flashing a yellow/green colour. Ask Your Question Fast!. If the pods are flashing blue or green they are never going to work again. Hey there been having broadband issues since this early morning , my hub is non stop blinking red and the white box has one solid red light and one solid green . An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. Never had issue. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). 1. . USB: Not used. in Virgin TV V6 17-08-2023From past topics, I believe you need a tech visit as the plug-top power supply is not a part that can be sent out. Thanks! Hi Familyfavourite, thanks for the message and sorry to hear that you are having issues with the set top box and will send you a PM so that things can be. You could also try the web page status, but this is not recommended. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Hi Team, Got my quickstart pack yesterday, but after connecting to the wall socket the hub 3. Try our TV troubleshooting tool now. If the Virgin Box is flashing green light then the box is searching for the WiFi to connect and it has not been connected successfully. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be. Dim to Bright to Dim cycle takes 2500ms. Update. Phone line was also off at this time but TiVo providing TV channels ok. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. Virgin Media - FLASHING GREEN READY LIGHT!!! djcarragher Posts: 10 Forumite. Flashing green lite on virgin modem Virgin media flash wifi light . Green Flashing - Data transfer Broadband Off - No broadband connection Green Flashing (fast) - Syncronising Solid Green - ConnectedIn response to Georgiahx. I had a power cut this morning for roughly 3 hours. Can you please ensure the following: Out in the open. Logging into the hub on 192. Switched on and off. on 19-05-2023 21:46. I also called the number in my instillation guide, this w. No joy. What is the flashing blue light on the side of a dsl-2750b wireless n 300 adsl2 modem router usb?Try a reset as this. Personally, I would not be plugging/unplugging that equipment as it is meant to be always-on. Check for a known local fault on 0800 561 0061 - it is an automated service. It means theres a problem with the return path on your virgin box- basically meaning that your unable to access on demand and hd services. on 12-09-2023 09:08. Broadband. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Hi I recently moved broadband from Talktalk to Virgin. Every time I reeboot which is roughly once a week, I have green WiFi light, green arrows and red light from then on. Take off the cover, blow dry the area in the video fo. Teams meetings keep freezing. However it’s still starts with green light then goes to to constant blue. Hello, WiFi HUB 3. Your Hub 4 has four lights and the configuration that they represent on your hub shows you exactly what is going on with your current network status. QuickStart, set up and connections. If the PON light is off and the LOS light is red or. Hey folks. Flashing green: WPS is active and searching for devices to connect. Flashing yellowy green on WiFi box - Virgin Media Community - 5419883. What you’ll fi nd in your box: Microfi lter This small white box allows you to use your phone at the same time as your. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. no one turned up to fix the issue and neit. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. . The internet is fine for our other Virgin boxes and mobile etc devices, but one V6 box just keeps flashing. As I work from home and need the internet. The power light will remain on. The arrows sign is flashing green whilst the bottom light stays a solid green and then when the arrow sign stops flashing the bottom light flashes green. on 12-12-2022 16:18. Speed2 arrows blinking virgin Virgin media hub 3 green lights need new cable Green light on virgin super hub 3 To fix flashing green lights on virgin hub 3 . Checked all connections. do i have 2 cables plugged in the tv and cable box thank yo; Cisco dta50 rogers flashing. All intact and connected. Called VM for activation and checking. I had the hub 5 installed yesterday. View Deal. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. Find your router’s power button and press it to do this. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. I have a flashing green power light on my sharp aquos tv. The indicators on your modem should all be green. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. This may take up to 2 minutes. Power is off or modem is not getting power. 1 ACCEPTED SOLUTION. Aware that this could be a software update, I left it for a few hours. Phone 2: Not used. When he installed it he said the red light (that’s now flashing red) must be green in. - 5391832. the ethernet light blinks green and the wireless light is off. A flashing red power light signals that there’s an issue that needs addressing. Any ideas to get th. Looking. Even after resets and factory resets. on 30-09-2020 17:56. Keep phoning Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. 0 Kudos. This leads many people to ask ‘why is my Virgin Media box flashing green?’ The reason that your Virgin Media router is flashing green is that it is searching for WPS. We’ve just moved into a new student flat, which was confirmed to us to be Virgin compatible as previous tenants have used Virgin here , however after the initial setup there is a green flashing power light and a solid green Wi-Fi light, but the Wi-Fi is available to connect to, but when the power light goes. Community Experts online right now. 1. hub 5 flashing blue light. Ive unplugged the hub but its still happening. VM BB TV Landline. Please pop back to us at your earliest convenience and we'll do our very best to help. Options. Wi-Fi pod flashing blue. The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. Orange light on SuperHub and poor wifi in Networking and WiFi 9 hours ago New Hub5 with incorrect wifi password on set up in QuickStart, set up and connections yesterday Hub 3 Base LED keep flashing Green light on initial install in QuickStart, set up and connections yesterday We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. on 17-10-2022 00:18. _____________. White. If you’re using a splitter, make sure that’s firmly connected, too. Although the LED on a hub3 should be white the cheap LEDs used can be anything from white, to yellow, to orange. , check which type of. GreenArrows. Broadband 1 & 2: Solid Green: The gateway is connected to the provider network. Everything has been connected and the base light has been flashing green for 3+ hours. Pace 4111n blinking red on the broadband light?Image: NBN Lights Flashing On & Off. WiFi Pod just flashing white light, has been for a few days. Joining in. this problem usually occurs after a fresh installation with virgin when you get all three (broadband, phone and tv) installed. The information below shows current status of this Hub 5. It means you have lost contact with the VM network. After many resets the broadband would start again then a few hours/days lose the signal. ) 3 times, nothing. Options. Hi, i got self installation kit with hub 3. Steady green: The steady green broadband light is the ideal light for a broadband connection. Further exclusions & legal stuff apply. not sure if this is normal or not. The only other lights are on the new wall box where all the wires come into the house, that's just a green light under the bottom. 4G” and “5G”—these represent the two separate frequencies in your dual-band Wi-Fi (2. The red ight has been on constantly for 12 months. Regards, Daniel. All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. And, it will flash till the Virgin Box is connected to the WiFi. Check your Hive Hub is placed correctly by following the guide here. It will have no bearing on any other problems, you need to look elsewhere. The box should reboot, the power button will turn blue, and it should reset and boot up normally. I have not altered any settings on my router since the pod has been working. Gaming Support. I have also fairly recently moved up to 650Mb broadband to combat these issues. (Can’t upload video but you can see the colour on attached picture) I have tried a full reboot (unplug, leave for 10 min, plug back in, wait. Hello. A power adaptor to plug into the Stream box and a power socket at the wall. Still no connection and flashing green. This can happen after a software upgrade. A free WiFi Hub 3. 3. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. The power light of the Virgin Media Hub 3. Don't have a VM wall plug, but have one of the old NTL ones. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. No downtime reported in our area either. I have had 2 bricked hub4s and now a newly installed. I went to the logs in the HUB4 and pulled the. How do I get new one. Thanks for this. The Stream remote. Do not unplug it. After connecting the white cable that the - 5226547. So try. Make sure the Hub is on both at the wall socket, and on the power button at the back of the Hub. Flashing green: The phone is in use or a voicemail is waiting. The power light of the Virgin Media Hub 3. Options. Iam new here. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. It's first time I have this issue. The light went normal at first, solid white, then flashing white, and then it turned flashing green. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. Tried reset button, nothing. Modem mode = Magenta, which can appear red. So I have to plug it in the other plug socket and it then works.